Privacy Policy
At FileToConvert, user safety & privacy is our major concern. This policy describes the ways in which we will collect, use, and protect your data, in line with the General Data Protection Regulation.
Introduction
Your security is our top priority. You dictate how and when your data is collected, processed, and used.
Personal Information
We understand how important your data is to you. We do not request or share any personal information unless necessary. You are not required to provide personal or sensitive information to use our services. We may collect non-personal data, such as IP addresses, types of files uploaded and downloaded, conversion duration, and success rates, for internal use only. This data will not be shared with any third parties.
Email Addresses
You only need to register for an account to use our service if you exceed the free tier limits. If you exceed the limit, you will be prompted to fill out a registration form to request a premium service. We promise not to sell, lease, or rent your email address or any other information to anyone for personal or commercial use.
Disclosure of Personal Information
Your personal information will only be disclosed by legal requirements, such as court orders, or to protect our legal rights or the safety of individuals.
Security
We take security seriously and implement measures to protect your files and personal information. All communications are conducted over secure channels (HSTS-supported), and we utilize physical, electronic, and managerial security measures to prevent unauthorized access to your data.
Your Rights
Under GDPR, you have the following rights regarding your data:
- Right to Access: You can request access to your data.
- Right to Rectification: You can correct any inaccurate data.
- Right to Erasure: You can request the deletion of your data.
- Right to Object: You can object to the processing of your data.
You can manage your output files by selecting "My Files" at the top right corner and deleting them as needed. Files will automatically be deleted 24 hours after conversion, and you can delete your account at any time.
Cookies, Analytics, and Ads
We use cookies and Google Analytics to enhance user experience. Google AdSense does not collect personal information for ads. Cookies may be used to save user preferences, and third-party advertisers may also use cookies. You can opt out of cookies by adjusting your browser settings.
Links to External Sites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.
GDPR Compliance
We strive to comply with GDPR. FileToConvert acts as both a data controller and a data processor:
- Data Controller: When you upload files, we directly process your data.
- Data Processor: We handle customer data using our API under high security, stored within the EU.
We will execute a separate Data Processing Agreement with you if you utilize our services as a data processor. FastSpring Limited processes any financial details you provide, our third-party payment service provider, which operates under GDPR compliance.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please Contact us.
